Features

Reporting & Analytics

View today’s numbers or take a look at the past year with dashboards that make it easy to track sales, profit, and changes over time. Use variables and filters to understand what’s happening across all store locations.

• View the performance of products and individual stores
• Identify opportunities for growth and business improvement
• Learn which employees are your top performers
• Better understand your customers’ shopping habits

Loyalty & Rewards

Figment allows you to set up personalised loyalty schemes so you can spread the love and reward your customers for showing loyalty to your brand. Discounts and special offers mean customers keep on coming back. Setting up Loyalty schemes is a brilliant way to expand and grow a strong customer base.

• Learn more about your customers using custom designed loyalty cards that
• show off your brand.
• Track your customers current Loyalty progress and rewards.
• Discover your most loyal and returning customers.
• Reward customers for showing loyalty to your brand
• Keep customers coming back
• Create a brand with a permanent customer base from which to build
• Easy to set up integrated loyalty schemes

Inventory Management

Whether you sell product bundles, serialised merchandise or items that require multiple variations, our EPoS system helps you keep stock moving and gives customers what they’re asking for.

• Use one master order to combine purchasing, transferring and ordering from multiple vendors
• Create special orders to meet individual customer needs
• Track unit costs, inventory levels and SKUs across multiple locations
• Import items directly into your account from Excel file
• Create product variations such as size, color and material
• Create, track, and assign serial numbers to products

Table Service

Table layouts that match your restaurant floor. Table statuses to speed up service. Quick printing options to streamline your order flow. Figment will take the stress out of your table service, so you can spend less time locating a table and more time serving your customer.

• Quickly add, edit or remove tables and set up multiple areas in your restaurant.
• Clear and simple table layouts ensure your staff spends less time tapping and more time serving.Instantly send food and drink orders directly to the kitchen, bar and barista printer to ensure a swift service

Reliable Offline Mode

Offline Mode ensures you’re always able to take payments and make transactions. Perfect if your business is on the move or your connection isn’t all that reliable. Offline mode gives you the freedom and security to carry on with your business, whatever the circumstances.

• Run offline with ease
• Never miss a transaction
• All data syncs up with the Figment BackOffice once you have returned to Online Mode
• Guard against poor internet

Ingredients Tracking

Your ingredients, under control. Add another level to your stock and cost control by assigning ingredients to your products. Figment gives you the most in-depth account of your inventory levels so you can spend less time in your stock room and more time growing your business.

• Tracking ingredients that are used across products
• Generate better cost and profit reports by allowing you to add the cost of each ingredient

Integrated Payments

Figment integrates with a variety of quick and reliable payment methods, making the transaction process seamless. Faster transactions means more transactions. With integrated payments you can zoom through multiple transactions per minute.

• Split Payments
• Store Credits
• Refunds & Returns
• Parked Bills
• Discounts
• Gift Cards

Remote Refund Approval

Figment POS mobile app allows managers to receive approval requests notification the cashier needs to refund an order. From now all managers can be anywhere and still approve refunds requests.